Shipping 13

• When will my order ship?
• How can I change/modify my order?
• Where is my order?
• Can I cancel my order?
• My shipping address is incorrect, how can I change this?

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Refunds 2

• What is your Return Policy?
• How do I return my item(s)?

Pigments 7

• Where are your pigments made?
• What are the ingredients?
• What is the shelf life?
• Are the pigments FDA approved?
• Is there PPD in the pigments?

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Cartridges 4

• How do I find my Sterilization Report?
• What is unique about these cartridges?
• Which machines are the cartridges compatible with?
• What configuration should I use for my procedure?

Microblades 4

• Do I need to use more than one blade during my procedure?
• How do I find my Sterilization Report?
• What sets your microblades apart from others?
• Do your microblades contain nickel?

Accessories 2

• What are in the ingredients in the Aftercare?
• How do I use Zensa?

Courses 3

• Am I able to access my course multiple times?
• Do I get a certificate upon completion?
• How do I access my course?

Resources 1

• Resources

Sales and Discounts 2

• Sales / Promotions
• Coupon / Discount Codes

Item Missing from Order 2

• Order is missing item(s)
• Received incorrect item(s) in order

Damaged Shipments 1

• Part of order is damaged

Lost / Stolen Shipments in North America 6

• Lost in Transit - with Route
• Lost in Transit - without Route
• Stolen Shipments - with Route
• Stolen Shipments - without Route
• Wrong Address - with Route

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Lost / Stolen Shipments outside of North America 6

• Lost in Transit - with Route
• Lost in Transit - without Route
• Stolen Shipments - with Route
• Stolen Shipments - without Route
• Wrong Address - with Route

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Returns / Refunds 3

• Returns
• Refunds
• The Collective - Return / Refunds

Taxes 4

• Unites States Taxes
• United Kingdom VAT
• Europe VAT
• Canada Taxes

Freight Forwarding 1

• Freight Forwarding

General 9

• How do I create an account?
• How do I log into my Tina Davies Professional Account?
• How do I find my invoice(s)?
• What is Sezzle?
• What payment methods do you accept?

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