We do not normally accept returns for sterility purposes. However, we are always here to see what we can do for you.
For the safety of our artist community, all sales are considered final. We take a lot of care to ensure your microblades and pigments arrive sealed and sterilized, and for this reason, we can not accept returns on usable products.
Some exceptions can be made: A valid receipt is required. Returns are accepted within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. If you could please provide me with your order number I can check if a return is still valid?
To be eligible for a return, your item must be unopened, unused and in the original packaging.
Please reach out on our Contact Us page with the order number, a photo of the item(s) you were looking to return and the reason.
If approved you will be provided with return instructions. You will be responsible for return shipping costs. Sorry, shipping costs are non-refundable.